Avelo Airlines' head of flight operations, Scott Hall, recently communicated a positive outlook regarding the company's financial strategy, which includes a significant contract with Immigration and Customs Enforcement (ICE) for charter deportation flights. Despite operational challenges, Hall asserted that the company was expanding its workforce and aircraft to meet demand. However, the reality of Avelo's ICE flights has been marred by reports of poor planning, inadequate safety measures, and troubling treatment of migrants.

Avelo's involvement in ICE operations has raised alarms among activists and employees alike. Reports indicate that Avelo flights, which transport migrants in shackles, have been plagued by safety lapses, including a recent incident where a loss of cabin pressure resulted in injuries to six individuals on board. Internal communications reveal that Avelo employees have encountered pressure from ICE officials to overlook safety protocols, including the handling of hazardous materials found in migrants' personal belongings.

The treatment of migrants during these flights has also come under scrutiny. Many are shackled regardless of their background, and reports suggest that some migrants are subjected to additional restraints, complicating evacuation procedures in emergencies. Activists have documented instances of migrants being mishandled during boarding, raising concerns about their safety and dignity.

Flight attendants have expressed frustration over their inability to perform necessary safety checks due to non-compliance from ICE staff. The Association of Flight Attendants has raised concerns about the adequacy of training for handling restrained passengers and the overall safety of Avelo's operations. Despite these issues, Avelo's management has not publicly addressed these safety concerns raised by the union.

Operational inefficiencies have also been reported, with delays causing significant discomfort for both migrants and crew members. Avelo's flights have experienced mechanical issues, leading to extended periods where shackled migrants are confined to aircraft without access to basic facilities. This has resulted in reports of migrants soiling themselves during flights, a situation that highlights the inhumane conditions often faced by those in ICE custody.

Financially, Avelo's ICE flights have not met profitability expectations, prompting management to seek cost-cutting measures. The ongoing government shutdown has further complicated operations, affecting cash flow and the scheduling of flights. Despite the backlash from activists and the public, Avelo's management has downplayed the impact of protests against their ICE contract, suggesting that the movement is waning.

In summary, Avelo Airlines' contract with ICE has raised significant concerns regarding the treatment of migrants, safety protocols, and operational efficiency. The airline's management faces pressure to address these issues amid growing public scrutiny and calls for accountability.